DELIVERY TERMS & RATES
Irrespective of the delivery method you choose, we always take responsibility up to the point of delivery, i.e. if your parcel goes missing or the contents are damaged, we will replace the affected items at no cost to you.
Please note that the time taken to dispatch an item is listed on each product’s detail page. For example, “Usually dispatched within 10 working days” means that it will take us 10 working days to get the product from our supplier. The delivery times listed below apply once we dispatch the item to you.
Delivery options at a glance
* Dependent on the number of items, mass, and value of the order. Delivery cost generally reduces as items are added to the order.
We currently offer three methods of delivery:
Main centres include properties within a 50km radius of the major cities in South Africa. If you are not in a main centre, it may take a few days longer. We do not deliver by courier to plots, farms, mines, military bases, major chain stores, power stations, game reserves and lodges, airports or harbours, and should your delivery address fall into one of these categories you will be liable for the extra costs incurred in delivering or returning the parcel.
Free delivery options are subject to change.